What you need to know
As well as your email address and password, two-factor authentication (2FA) provides an extra level of security for your login, by requiring an authentication code (generated using an app on your phone, tablet or computer device).
Install an authenticator app on your device
If you already use an authenticator app, add another account to it for your login.
To set up the authenticator app:
- Download and install an authenticator app from your device’s app store.
- Follow the installation instructions provided for your device to add an account.
(You might also need to install a barcode scanner app to scan the QR code in Ability8).
In Ability8 – turn on 2FA
Once you are logged in, click your name in the top right corner to be directed to your Users profile, then select the “Security and Colours” drop down.
1. Next to “Two Factor Authentication”, turn the switch on
2. In your authenticator app, add a new account/token (usually the + icon, or “Add Account”).
3. Scan the QR code showing in Ability8 into your authenticator app, then click “Activate”.
(Alternatively, you can manually enter the key below the QR code into the authenticator app).
4. Enter the authentication code provided by your authenticator app, then click “Verify”.
You are now set up to use 2FA next time you log into Ability8.
Next time you log in
After entering your email and password, you will be asked to insert the authentication code provided by your authenticator app.
Insert the code, then click “Verify” to log in.